We respect privacy rights and process personal data according to applicable law. This document combines the privacy policy and personal data processing policy: what data is collected, for what purposes, and how we protect it.
1. Data We Collect
- Account data: email and password in hashed form.
- Profile: age, gender, and notification settings.
- Technical data: IP address, device/browser type, and logs for security and analytics.
- Messages and support requests.
- Cookies and similar technologies for authorization and analytics.
2. Processing Purposes
- User registration and authorization.
- Sending service messages such as email verification and security notices.
- Sending service news and updates, which can be disabled at any time.
- User support and request handling.
- Analytics and statistics to improve the service using anonymized and aggregated metrics.
- Security and abuse prevention.
3. Legal Bases
- User consent, for example for marketing emails.
- Performance of a contract, including providing the service after registration.
- Legitimate interests, including security and service development.
- Compliance with legal requirements.
4. Sharing with Third Parties
We do not sell or share personal data with third parties except when required by law or needed to provide the service, such as email or infrastructure providers under confidentiality and data protection requirements.
5. Storage and Protection
- Data is stored on protected servers with restricted access.
- Passwords are hashed; data access is limited to authorized persons.
- We use technical and organizational measures to prevent unauthorized access, modification, or deletion of data.
6. Retention Periods
Data is stored while the account exists or while needed for the purposes above. Anonymized statistics may be stored longer. After consent withdrawal or account deletion, data is deleted or anonymized unless retention is required by law.
7. User Rights
- Receive information about your data and a copy of it.
- Request correction, blocking, or deletion of data where legally permitted.
- Withdraw consent for newsletters and other consent-based processing.
- Contest automated decisions where applicable.
To exercise your rights, contact support@docmshp.ru. Requests are processed within a reasonable time and legal requirements.
8. Cookies and Analytics
We use cookies for authorization, security, and interface improvements. Analytics are collected in anonymized form for statistics and service improvement. You can manage cookies in your browser settings, but disabling technical cookies may limit site functionality.
9. International Transfer
If data is transferred outside your jurisdiction, we provide a comparable level of protection required by applicable law, for example through contractual obligations and data minimization.
10. Policy Changes
We may update this policy. The current version is published on this page with the update date. For material changes, we will notify users through service messages or the interface.